Effective Date: July 25, 2026

Privacy Policy

1. Introduction

This Privacy Policy explains how Soul FLYT, LLC, an Arizona corporation ("we," "us," or "our"), collects, uses, and shares personal information when you visit soulflyt.com and any subdomains (the "Site"), contact us, book a call, purchase a product, register for an event, or otherwise interact with us. By using the Site, you agree to this Policy. It is incorporated into our Terms of Service.

2. Information We Collect

Information you provide. Name, email address, phone number, mailing/billing address, the contents of messages and forms, booking and scheduling details, event or guest-appearance information, review and testimonial content, and payment information you submit to complete a purchase.

Information collected automatically. When you use the Site, we and our providers may collect device and usage data — IP address, browser and device type, pages viewed, referring URLs, and interactions — through cookies and similar technologies (see Section 3).

Information from third parties. We may receive information from our payment processors, scheduling and CRM providers, analytics providers, and social-media and review platforms when you interact with us through them.

We do not intentionally collect sensitive categories of information (such as health, biometric, or precise geolocation data). Please do not submit sensitive information through the Site.

3. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to operate the Site, remember preferences, measure traffic, and support marketing. You can manage non-essential cookies through our cookie banner if deployed and/or your browser settings. Where required by law, we obtain consent before setting non-essential cookies.

4. How We Use Information

We use personal information to: provide and schedule Services and events; process payments and fulfill orders; respond to inquiries and communicate with you; send administrative messages; send marketing communications you have opted into (Section 5); operate, secure, and improve the Site; produce and promote media content (including EnergizeUtv) consistent with any applicable release; and comply with legal obligations and enforce our Terms.

5. Marketing Communications and Your Choices

Email. If you opt in, we may send newsletters and promotional emails. You can unsubscribe at any time using the link in any email.

Text messages (SMS). If you agree to participate in, and we send, SMS/text marketing, we do so only to individuals who provide prior express written consent through a clear, separate opt-in. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive texts is not a condition of purchasing any product or Service. We do not share mobile opt-in data or consent with third parties for their own marketing.

You may also contact us directly (Section 11) to update your preferences.

6. How We Share Information

We share personal information with:

Service providers/processors who act on our behalf — including our website, CRM, and marketing platform GoHighLevel, payment processors, scheduling tools, email/SMS providers, and analytics providers — under contracts that limit their use of the information.

Media and production partners where you appear as a guest or participate in recorded content, consistent with any applicable release.

Legal and safety recipients where we believe disclosure is required by law or necessary to protect rights, safety, or our Terms.

Business transfers — in connection with a merger, acquisition, or sale of assets.

Sale/sharing of personal information. We do not sell your personal information and do not share it for cross-context behavioral advertising.

7. Third-Party Links and Services

The Site links to and integrates third-party services (booking, streaming, social media, review platforms). Their handling of your information is governed by their own privacy policies, which we do not control.

8. Data Retention and Security

We retain personal information for as long as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements, then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards to protect personal information; however, no method of transmission or storage is completely secure.

9. Your Privacy Rights

(a) California residents (CCPA/CPRA). You have the right to know/access, delete, and correct your personal information; to opt out of any "sale" or "sharing" of personal information and to limit use of sensitive personal information (to the extent applicable); and to be free from discrimination for exercising these rights. To exercise them, contact us using Section 11. We will verify your request and respond within the time the law requires. You may use an authorized agent.

(b) EEA/UK residents (GDPR/UK GDPR). Where we process your personal data, our legal bases include your consent, performance of a contract, our legitimate interests, and legal obligations. You have rights of access, rectification, erasure, restriction, portability, and objection, and the right to withdraw consent and to lodge a complaint with your supervisory authority. Data may be transferred to and processed in the United States under appropriate safeguards. To exercise these rights, contact us using Section 11.

(c) Other U.S. states. Depending on your state of residence, you may have similar rights to access, correct, delete, or opt out of certain processing of your personal information. Contact us using Section 11 to exercise any rights available to you.

10. Children's Privacy

The Site and Services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

11. How to Contact Us / Exercise Rights

Soul FLYT, LLC Email: [email protected] Phone: 480.399.8590

12. Changes to This Policy

We may update this Policy from time to time. The "Effective date" reflects the current version. Material changes will be posted here, and your continued use of the Site after posting constitutes acceptance.

Terms of Service

1. Acceptance of These Terms

These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "User") and Soul FLYT, LLC., an Arizona corporation. They govern your access to and use of soulflyt.com and any subdomains (the "Site") and, except where a separate signed agreement controls under Section 3, your use of our products and Services.

By accessing the Site, submitting a form, booking a call, purchasing a product, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our [Privacy Policy], which is incorporated by reference. If you do not agree, do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from or contract with us. If you act on behalf of an organization, you represent that you are authorized to bind it.

3. Services and the Controlling Role of Individual Agreements

We offer, among other things: spiritual and life coaching, virtual and online packages, and trainings; live and virtual events; speaking engagements; digital products, books, and downloads; and appearances and content associated with related media.

Individual signed agreements govern our paid Services. Our substantive Services are provided under separate written agreements executed by both parties. Where a signed Service Agreement covers a Service, that Service Agreement controls, and these Terms apply to that Service only to the extent not inconsistent with it. Nothing on the Site is a binding offer to provide those Services; an engagement is confirmed only upon a signed Service Agreement or our written confirmation. Descriptions and pricing on the Site are informational and subject to the applicable Service Agreement.

These Terms directly govern (a) your use of the Site, and (b) any product or Service you obtain without a separate signed Service Agreement (for example, books, digital downloads, event tickets, or a booked call), as addressed in Section 6.2.

4. Health, Wellness, and Scope of Practice: Please Read Carefully

Our Services are not medical, psychological, psychiatric, or therapeutic care, and are not a substitute for professional care. Coaching and related offerings are provided for general wellness, personal-development, educational, entertainment, and self-improvement purposes only.

You acknowledge and agree that:

We are not licensed physicians, psychologists, psychiatrists, licensed counselors, therapists, or other licensed healthcare providers, and our Services do not constitute the practice of medicine, nursing, psychotherapy, mental-health counseling, or any other licensed healing art or licensed professional advice (medical, psychological, religious, legal, or financial).

We do not diagnose, treat, cure, prevent, or offer remedies for any physical, mental, emotional, or medical condition, illness, or disease.

You should not use our Services in place of, or to delay, disregard, or discontinue, care from a qualified licensed professional. Do not stop, start, or change any medication, treatment, or professional care based on anything provided through the Services. Always consult your physician or a qualified provider regarding any condition.

In a medical or mental-health emergency, call 911 (or your local emergency number). If you are in crisis, contact the 988 Suicide and Crisis Lifeline.

You are solely responsible for your own physical, mental, and emotional health and for any decisions you make in connection with the Services. Participation is voluntary and at your own discretion and risk.

5. No Guarantee of Results

Individual experiences and results vary and depend on factors outside our control. We make no guarantee, representation, or warranty of any specific result — including any health, emotional, spiritual, speaker-performance, audience-engagement, attendance, marketing, media-exposure, lead-generation, revenue, business, or "abundance" outcome. Testimonials and examples reflect individual experiences, are not typical, and are not a promise that you will achieve similar results. Aspirational or forward-looking language on the Site is provided for inspiration and marketing and is not a warranty of outcome.

6. Payments, Cancellations, and Refunds

6.1 Services under a Service Agreement. For any Service covered by a signed Service Agreement, all fees, deposits/retainers, payment timing, cancellation, rescheduling, refund, and liquidated-damages terms are governed exclusively by that Service Agreement, and not by this Section. Nothing in these Terms modifies, waives, or adds to those terms.

6.2 Direct purchases through the Site. For products or Services you obtain without a separate signed Service Agreement (for example, books, digital downloads, event tickets, or a booked call), the following apply:

Prices are stated at purchase in U.S. dollars and you agree to pay all applicable fees and taxes. Payments are processed by third-party processors; we do not store full payment-card details.

Booked times are confirmed only upon our system or written confirmation.

Cancellation / rescheduling of a booked call: There is no penalty for a reschedule or cancellation request made with at least 24 hours' notice; late cancellations and no-shows are non-refundable.

Refunds: Except where required by law, event tickets and completed calls are non-refundable. Digital products, downloads, and books are non-refundable once delivered or accessed.

6.3 Chargebacks. Initiating a chargeback or payment dispute without first contacting us to resolve the issue is a breach of these Terms.

7. Assumption of Risk and Release

Participation in sessions, events, and related experiential activities is voluntary and may involve emotional responses, physical sensation, or discomfort. To the fullest extent permitted by law, you voluntarily assume all such risks and, on behalf of yourself and your heirs and representatives, release and hold harmless Soul FLYT and its owners, personnel, and contractors from any claim arising out of your participation, except to the extent caused by our gross negligence or willful misconduct. (Where a Service Agreement contains its own waiver and release, that provision also applies.)

8. Digital Products, Books, and Downloadable Materials

Digital products, downloads, books, and program materials are licensed, not sold. We grant you a limited, non-exclusive, non-transferable, revocable license for your own personal, non-commercial use. You may not copy, resell, redistribute, sublicense, publicly share, or create derivative works without our prior written consent. Digital products and downloads are non-refundable once delivered or accessed, except where required by law.

9. Intellectual Property

All content on the Site and within the Services, including but not limited to, text, graphics, logos, images, audio, video, session and program content, methods, and the name "Soul FLYT"" is owned by or licensed to us and protected by intellectual-property laws. Except for the limited license in these Terms, no rights are transferred to you. You may not reproduce, distribute, modify, publicly display, or create derivative works from our content without our prior written permission.

10. Your Content, Reviews, and Testimonials

If you submit reviews, comments, testimonials, or other content ("User Content"), you grant us a perpetual, worldwide, royalty-free, transferable license to use, reproduce, edit, publish, and display it in our marketing and materials, including your first name and general location, unless you tell us otherwise in writing. You represent that your User Content is truthful, is your own, and does not infringe any third-party rights.

11. Media Release (Events, Filming, and Appearances)

Our events and media productions, may be recorded, photographed, live-streamed, or filmed. By attending an event, appearing as a guest, or participating in a recorded session, you consent to being recorded and grant us and our production and distribution partners the right to use your name, likeness, image, voice, and statements in recordings and derivative materials, in all media now known or later developed, without further compensation. On-air guests and contributors may be subject to additional release terms, which control where applicable. If you do not wish to be recorded, notify us before the event or session.

12. Third-Party Services and Links

The Site and Services rely on and link to third-party platforms, scheduling and CRM tools, payment processors and social-media and streaming platforms. We do not control and are not responsible for third-party services, their content, or their terms and privacy practices. Your use of them is governed by those third parties' terms.

13. Acceptable Use

You agree not to: use the Site for any unlawful purpose; harass, threaten, or harm others; infringe intellectual-property or privacy rights; disrupt or attempt unauthorized access to the Site or its systems; or misrepresent your identity or affiliation. We may suspend or terminate access for any violation.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and Services are provided "as is" and "as available," without warranties of any kind, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties regarding availability, accuracy, or results. We do not warrant that the Site will be uninterrupted, secure, or error-free.

15. Limitation of Liability

To the fullest extent permitted by law, Soul FLYT, LLC and its owners, personnel, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to the Site or Services, under any theory, even if advised of the possibility. Our total aggregate liability for any claim arising out of or related to matters governed by these Terms will not exceed the amount you paid to us for the specific product or Service giving rise to the claim in the three (3) months preceding the claim. (Liability for Services under a Service Agreement is governed by that agreement.) Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless Soul FLYT, LLC and its owners, personnel, and contractors from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your use of the Site, your User Content, or your breach of these Terms.

17. Governing Law, Mediation, and Venue

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles.

Before commencing any litigation arising out of or relating to these Terms or your use of the Site, the parties will first attempt in good faith to resolve the dispute through confidential mediation administered by the American Arbitration Association under its Commercial Mediation Procedures, seated in Maricopa County, Arizona, with each party bearing its own attorneys' fees and costs and the parties sharing the mediator's fees equally. Either party may seek temporary injunctive or emergency equitable relief from a court of competent jurisdiction without first mediating.

Any action arising out of or relating to these Terms will be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to their personal jurisdiction and venue and waive any objection based on improper venue or forum non conveniens.

18. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date reflects the current version. Material changes are effective when posted, and your continued use of the Site after posting constitutes acceptance.

19. General

Severability. If any provision is unenforceable, the remainder stays in effect. Waiver. Failure to enforce a provision is not a waiver. Assignment. You may not assign these Terms without our consent; we may assign freely. Entire agreement. These Terms, the [Privacy Policy], and any applicable signed Service Agreement are the entire agreement regarding their subject matter; a Service Agreement controls as to the Service it covers. No agency. No partnership, employment, or agency relationship is created.

20. Contact

Soul FLYT, LLC Email: [email protected] Phone: 480.399.8590